Our friendly, experienced telesales team will offer you all the help you need and will tailor our service to meet your requirements.
Please note, all accounts will need to be setup by a member of our Sales Team before you can login and access our ColdWeb ordering App. Please email sales@ewoodfoods.co.uk or call 01254 235575 for help setting this up.
From personalised price lists and ordering schedules to dedicated account management and on-site visits, we adapt our operations to your preferences and demands.
All deliveries are cash on delivery unless credit terms have been agreed.
We kindly ask that orders are placed at your earliest convenience and before 4pm so they can be processed for the next available delivery day.
Orders placed after 4pm or at weekends will be processed during the morning of the next working day for delivery as soon as possible thereafter.
Minimum order of only £50 as an average.
We are able to accept debit and credit card payments and of course continue to accept payments by cash, BACS and Paypal.
Please note that to place an order after 4pm or at the weekend then our online ordering APP is the option available.
We believe in a personal service organised around your requirements, offering a highly efficient and pro-active solution designed to meet your needs.
Download our app to place your orders online
Choose a regular time for our sales team to contact you
You can choose to receive a regular call by a member of our telesales team, at pre-arranged times and days, to ensure you don’t forget that all important order.
To assist you when placing your orders, our telesales can access on screen your full order history and customer notes, prices, product information and details, stock levels, special offers, etc.
Every aspect of your order can be tracked from the point of taking the order, through to picking, loading, and finally delivery.
Personalised order forms are available on request to help act as a reminder when placing orders, please speak to telesales who will gladly arrange.
Our field-based account managers are there to offer you regular contact, listen to your requirements, discuss any orders and ensure that you get the level of service that is right for you.
Discuss our range of products and services.
Arrange for product demonstrations and/or samples if available.
Create a personalised order form for ease of ordering.
Advise regarding your menu options and design.
Liaise with our suppliers to provide any point-of-sale material available.
Arrange for your personal telesales operative to ring you for your order at a time convenient with you.
Provide cost effective solutions.
Create a personalised price list.
We will deliver Ewood Foods products to your doorstep anywhere in the area shown (trade only).
We deliver twice weekly or more to most areas. Please call our sales office on 01254 235575 (Option 1) for details of our delivery schedules to individual areas.
