These are some of the most common questions we are asked on a regular basis.

Tell me about Ewood Foods
Ewood Foods is very much a family owned, independent business with father, mother and there two sons all involved. Originally founded by Geoff Sutcliffe over 30 years ago, his eldest son Stephen now looks after the day to day running of the business, over looking the supply of an 800 and growing, loyal customer base in the independent food trade. The business in the last five years as changed dramatically and also grown rapidly and continues to do so, expanding both our premises and our product range and we are now the preferred supplier in to most types of food outlets including hospitals of which we are proud to be an official NHS framework supplier, as well as also schools, universities, nursing homes, care homes, pubs, hotels, sandwich shops, bakery, cafe, restaurant, golf clubs and outside caterers to name a few.

In this time we have built an excellent and enviable reputation for customer care, providing a second to none delivery service at very competitive prices, which in turn as seen the business grow from strength to strength from very humble beginnings to now one of the North West's leading independent food service wholesalers.

We offer a comprehensive range of products purchased from the leading manufacturers in the industry, which consists of frozen, chilled, ambient grocery, drinks, non foods, cleaning, disposables and paper as well as many specialist local lines. The range continues to develop and expand, reflecting the latest eating trends and tastes.

Operating from a modern purpose built warehouse at the heart of the motorway network, a fleet of multi temperature vehicles from 3.5T to 7.5T serve our customers on a weekly basis covering the North West, West Yorkshire, Greater Manchester, Merseyside and the Fylde Coast.

Using the best in modern technology, backed up by a dedicated and focused team of staff who understand your business, we work with our customers to provide and exceed their needs, offering a next day service "you can depend on" and all delivered on one invoice for ease of administration.

Being a member of the Sterling Super Group enhances our buying power as an independent. In turn this enables us to be very competitive with the nationals on price but still maintaining the "easy and friendly" contact of a local family run business. It is this contact that is imperative to Ewood Foods and is our greatest strength and our commitment to our customers will be, as always, to give you a true and value for money service that you can depend on.

Which area's do you deliver to?
A fleet of multi temerature vehicles supply the North West, Lancashire, Preston, Wigan & West Lancashire, Greater Manchester & South Manchester, Liverpool, Warrington & St Helens, Blackpool, Lancaster & the Fylde coast and West Yorkshire including Leeds, Bradford, Halifax, Skipton, Todmorden & Huddersfield.

Do Ewood Foods offer free deliveries?
Yes. Providing your orders are reaching a minimum delivery spend of £50 as an average.

We also understand that things dont always go to plan and will always endevour to help in emergency.

Is my order delivered on one invoice?
Yes, our vans are multi temperature with chilled, grocery, frozen and non food delivered from the same vehicle.

What days do you deliver?
We deliver up to five days per week, Monday to Friday. Usually, depending on your distance from our depot, you should be offered a minimum of a couple of delivery days per week but in most area's there are three delivery days or more per week. We also understand that things dont always go to plan and will always endeavour to help in emergency.

Can we come and collect from the premises?
Yes, we can offer a collection service. You can either ring your order through and we can have it ready for you on arrival or browse through our product list and place your order in person with our telesales team.

NB: Collections are not available unless the order has been rung through previously. Please allow 1 hour for the order to be picked although we will always endevour to help in emergency.

Do we sell main brand names
We sell many of the leading brands including Kelloggs, Knorr, Heinz, Hellmanns, Nestle, Cadbury, Nescafe, Coca-Cola, HP, Colmans, Silver Spoon, Bisto, Maggi, Unilever, El Paso, Blue Dragon, Mc Dougals, Steak Canadiann, Whitby, Discovery, Kerrymaid, Flora, Branston, Jus Rol, Dr Oetker, PG Tips, Robinsons, Calypso, Yazoo and many more.
We also supply many of the industries leading manufacturers dedicated to food service as well like Panesco, Sidoli, Kara, Lantmanen, Pritchitts, Darta, Lamb Weston, Lutosa, McWhinneys and Daloon to name just a few.

What promotional activity is available
We run regular weekly or monthly deep cut promotions with heavily discounted deals. We strive to be your preferred supplier so we are always more than happy to also work with customers on an individual basis and promote products unique to there business to help drive sales forward that are beneficial to all parties.

What is Sterling Supergroup and why are we a member?
Sterling Supergroup is a buying consortium that consists of a number of family owned wholesalers located nation wide just like Ewood Foods that combine there buying power to secure the best prices for there customers. The group has a combined turn over approaching £600 million giving the group great buying power and also a number of own label commodity products that are high quality and priced competitively. Being in the group allows us to buy competitively and in turn sell to our customers competitively, as well as providing invaluable help and insight into the industry when needed.

For more details please see the separate 'Sterling" link on the left of the screen on our home page.

What procedures do we have in place to maintain food safety?
We operate a full HACCP system which in continually developed to reflect best working practice. We have gained accreditation to STS standard which is subject to external audits by a UKAS accredited body and is also recognised by the NHS as there form of due diligence.

We have a team of highly trained staff dedicated to achieving the highest quality of service right through the business, motivated to deliver "customer focus" by listening to the customers needs and responding to those needs.
We operate one of the industry's leading bespoke IT systems that has been specifically developed for food distribution only and that seamlessly integrates our sales, accounts and purchasing. We have on screen to help you when placing orders, your full order history and customer notes, prices, product information and details, stock levels, special offers etc with every aspect of a customers order being able to be tracked from the point of taking the order, through picking, loading, through to delivery.
We operate from a modern purpose built warehouse at the heart of the motorway network which has seen significant investment so as in keeping with our own continuous expansion and growth and to maintain efficiency in what we do.
We also operate a fleet of up to date multi temperature vehicles ranging from 3.5 tonne to 7.5 tonne with the latest refrigeration systems.

How are we helping the environment and reducing our carbon foot print?
Ewood foods has invested significantly to ensure were possible our refrigeration systems in both our plant and vehicles are reliable and efficient by using state of the art technology and thus saving energy and benefiting the environment.

We have our own environmental action plan and are proud in the fact that 70% of our chilled turnover is sourced locally including many specialist lines to help support local business and reduce our carbon foot print. This is something we support whole heartedly.

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